Level 2 Leisure Team Member Apprenticeship Standard

This apprenticeship provides learners with the skills, knowledge, and behaviours to support, enhance and deliver day-to-day operations and services of a leisure or fitness facility. Apprentices will gain diverse certification and experience as lifeguards, swimming teachers, gym instructors and group activity leaders. This professional development allows learners to perform many of these duties once qualified within a single shift and offers multiple pathways for career progression within the leisure industry.

Primary roles of a Leisure Team Member apprentice:

• Perform duties of a Lifeguard (L3 NPLQ & First Aid), Swimming Teacher (L1 & L2 Swim Teacher), Gym Instructor (L2 Gym Instructor) and Group Activity Leader; working as part of the lifeguarding team, teaching swimming lessons, delivering gym inductions, running group sessions and preparing sports areas.
• Undertake a range of operational duties such as assisting with the opening and closing of the facility, undertaking routine maintenance of equipment and maintaining the cleanliness and safety of the environment.
• Ensure a safe, inclusive working environment in line with health & safety, safeguarding and equality legislation.
• Welcome customers; answer queries and handle straightforward complaints, maintain accurate records and promote activities using the facility’s IT systems.

Delivery Outline:

Training is delivered by qualified tutors and is flexible to meet the needs of leisure facilities and learners alike, with remote learning sessions and at the workplace or suitable venues, where required. Learners are supported through structured resources, e-learning modules, and practical on-the-job coaching. Functional Skills in English and Maths (Level 1 or 2) are provided if needed.