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Apprenticeships

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This apprenticeship equips learners with the skills, knowledge, and behaviours required to manage day-to-day operations of a leisure facility, oversee staff, maintain health and safety standards, and deliver high-quality customer service. Learners will gain experience in operational management, team supervision, and maintaining a safe and inclusive leisure environment.

Primary roles of a Leisure Duty Manager apprentice:

  • Supervise and lead leisure facility staff to deliver high-quality services.
  • Ensure health and safety, safeguarding, and regulatory compliance.
  • Oversee facility operations including gym, pool, and activity areas.
  • Provide exceptional customer service and resolve operational issues.
  • Maintain records, reports, and operational systems accurately.

Delivery Outline:

Training is delivered by qualified tutors at the workplace or suitable venues, complemented by remote learning sessions where required. Learners are supported through structured resources, e-learning modules, and practical on-the-job coaching. Functional Skills in English and Maths (Level 1 or 2) are provided if needed.

At a Glance

DURATION

Approx. 15 months


THE NEED

Fills a leisure management role at a reduced training and recruitment cost


BENEFITS

Available to new and existing employees

Industry recognised qualifications


Programme Outcomes

For employers

Employers gain a competent, motivated staff member capable of managing operational tasks, leading teams, and maintaining regulatory compliance.

For learners

Learners develop leadership, management, and operational skills, gain industry-recognised qualifications, and achieve professional recognition.

 

Apprenticeship Plan


Enrolment
Teaching & Learning
Ongoing Assessment of KSBs
Tracking of Progress & OTJ Training

Internal Quality Assurance
Gateway Submission
End Point Assessment
Completion & Certification

Contract Requirements and Training Costs

  • An apprentice is ideally contracted to at least 30 hours per week to ensure no extended duration is needed
  • An apprentice’s contract of employment must cover the length of the apprenticeship
  • A minimum of 6 hours a week of an apprentice’s contracted time must be allocated to ‘off-the-job’ training
  • An apprentice must be paid at least the minimum apprenticeship wage in their first year of learning
  • Apprentices aged 19+ must be paid at least the minimum wage for their age group in their second year of learning
  • Dependent on company size and apprentice age a contribution to training costs may be required
  • Dependent on the apprentice’s age and wage, contributions to a workplace pension and employer national insurance contributions may be required

Benefits

  • Fills skills gap at a reduced training and recruitment cost
  • Potential for training costs to be 95%-100% funded
  • Receive a £1000 grant for apprentice saged 16-18
  • Available to new and existing employees
  • Develops a proactive, skilled and motivated workforce
  • Industry recognised qualifications
  • Improves Maths, English and Digital skills

Interested in hiring an apprentice?

Please only complete this form if you are an employer interesting in hiring an apprentice.
If you would like to become an apprentice, please click here.
 
 

Phone
0121 455 8270		  

Email
[email protected]		   Interested in becoming an apprentice?
Click Here		  
 

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